1. Scope
This Privacy Policy applies to information collected through the public Builders Generation website, including contact requests, operational logs, and limited authentication data used to secure authorized administrative access. It does not replace any separate confidentiality, master services, manufacturing, or procurement agreement that may apply to a specific project.
2. Information We Collect
We collect the information you choose to provide, including:
- Name
- Email address
- Company or team name
- Service interest selection
- Project description and other information you submit through the contact form
We may also collect limited technical and operational data automatically, such as:
- IP address and approximate request location inferred by infrastructure providers
- Browser, device, referral, and request metadata
- Server, security, and delivery logs
- Session and authentication data for authorized admin users
3. How We Use Information
We use personal information to:
- Respond to inquiries, estimate projects, and communicate about potential work
- Operate, secure, maintain, and improve the website and related systems
- Authenticate authorized administrators and protect against abuse or unauthorized access
- Send transactional messages, including inquiry confirmations and reply emails
- Comply with legal obligations, enforce our terms, and protect rights and safety
4. Legal Bases
Where applicable law requires a legal basis for processing, we rely on one or more of the following: your consent, steps taken at your request before entering into a business relationship, our legitimate interests in operating and securing the site, and compliance with legal obligations.
5. How We Share Information
We do not sell personal information. We may share information only as reasonably necessary with:
- Hosting, infrastructure, security, and database providers that support site operations
- Email delivery providers used to send and receive contact-form communications, including Resend
- Professional advisers, auditors, insurers, and counterparties involved in a transaction or dispute
- Government authorities or other third parties where disclosure is legally required or reasonably necessary to protect rights, safety, or property
- A successor entity in connection with a merger, financing, acquisition, or asset sale
6. Cookies and Similar Technologies
This site currently uses only limited technical mechanisms necessary for core operation and administrative authentication, such as session handling and security-related request processing. We are not currently using third-party advertising cookies on the public site. If we later add non-essential analytics or marketing technologies, we may update this policy and any related consent flows.
7. Retention
We retain information for as long as reasonably necessary to respond to inquiries, maintain business records, secure the site, resolve disputes, and comply with legal, tax, accounting, or contractual obligations. Retention periods may vary based on the nature of the data and the sensitivity of the project information submitted.
8. Security
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No system is perfectly secure, and we cannot guarantee absolute security.
9. International Processing
Service providers that support this site may process information in jurisdictions outside your home country. By using the site or submitting information, you understand that data may be processed where those providers operate, subject to applicable legal safeguards.
10. Your Rights and Choices
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information, or to object to certain processing. To make a request, use the contact form and describe the request with enough detail for us to evaluate it. We may need to verify your identity before taking action.
11. Children's Privacy
This site is intended for business and professional use and is not directed to children under 16. If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or product changes. The updated version becomes effective when posted on this page unless a different effective date is stated.
13. Contact
For privacy questions or requests, contact Builders Generation through the site contact form. If a separate written agreement gives you a designated business or legal contact, you may also use that channel.